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2010-2020 BMW 550i Technical Service Bulletin # 650911 Date: 111101

2010-2020 BMW 550i Technical Service Bulletin # 650911 Date: 111101

Entertainment/Cell Phone - Intermittently Inoperative

SI B65 09 11

Audio, Navigation, Monitors, Alarms, SRS

November 2011

Technical Service

SUBJECT

Entertainment and Communication Systems are Inoperative Intermittently

MODEL

All vehicles with option 6FL (USB Audio Interface) and without option 6VC (Control Combox)

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 84

SITUATION

The entertainment and communication Systems are intermittently inoperative when a USB device (e.g. MP3 player, USB stick) is connected during

vehicle start up. All functions are restored afier turning the ignition off and back on.

CAUSE

Overvoltage error caused by a non-supported USB device connected to the USB audio interface.

INFORMATION

Do not replace parts and do not perform a repair attempt.

Verify the complaint with the customer owned USB device and the customer present.

Explain to the customer that the non-approved USB device is causing this behavior.

For more information on the USB audio interface and BMW approved USB devices, please refer to the Service Information B65 08 07.
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