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2010-2020 BMW 550i Technical Service Bulletin # 650607 Date: 101201

2010-2020 BMW 550i Technical Service Bulletin # 650607 Date: 101201

CCC(R) - Symptom Troubleshooting

SI B65 06 07

Audio, Navigation, Monitors, Alarms, SRS

December 2010

Technical Service

This Service Information bulletin supersedes SI B65 06 07 dated October 2009.

[NEW] designates changes to this revision

SUBJECT

CCC Symptom Troubleshooting

MODEL

E82, E88 (1 Series) with CCC-Navigation SA 609 up to 9/2008

E90, E91, E92, E93 (3 Series) with CCC-Navigation SA 609 up to 9/2008

E60, E61 (5 Series) with CCC-Navigation SA 609

E63, E64 (6 Series)

E70 (X5) with CCC-Navigation SA 609

E71 (X6) with CCC-Navigation SA 609

SITUATION

With the release of ISTA D2.16.0, symptom troubleshooting has been improved for the CCC (Car Communication Computer).

CAUSE

The CCC is a complex control module with a large number of possible fault profiles. This added diagnosis via symptom troubleshooting enhances

the ability to properly diagnose the "symptom" on the vehicle, rather than just the fault codes that are stored, if any. This ensures a more reliable

diagnosis the first time.

[NEW] PROCEDURE

1. It is always important to duplicate the customer complaint first.

2. Using the latest ISTA version, perform a vehicle test on the vehicle and troubleshoot any relevant faults.

3. Select "Information search".

4. Select "Function structure".

5. Select "03 Body".

6. Select "Audio, Video, Telephone, Navigation (MOST Ring)".

7. Select "Start search".

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 161

8. Select "ABL W6590_WAS2-CCC: Fault patterns" and "Display" to run the test plan.

9. Select the applicable fault symptom; if the fault symptom table is not displayed in the test plan, refer to the list of fault symptoms shown below

based on the software level of the vehicle. Finish the test plan, noting any DIAGCODE that is generated during the test plan.

WARRANTY INFORMATION

For information only

ATTACHMENTS

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 162

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 163

Fault profiles: function fault in navigation system Professional 03/08

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 164

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 165

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 166

Fault profiles: function fault in navigation system Professional 09/07

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 167

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 168

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 169

Fault profiles: function fault in navigation system Professional 03/07

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 170

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 171

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 172

2010-2020 BMW 550i Sedan (E60) V8-4.8L (N62TU) Page 173

Fault profiles: function fault in navigation system Professional 12/06
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