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2010-2020 BMW 328XI Technical Service Bulletin # 620311 Date: 120801

2010-2020 BMW 328XI Technical Service Bulletin # 620311 Date: 120801

Instruments - Door Open Message/Chime Sounds

SI B62 03 11

Instruments

August 2012

Technical Service

This Service Information bulletin supersedes SI B62 03 11 dated October 2011.

[NEW] designates changes to this revision

SUBJECT

ACC (Check Control) Message in the KOMBI Indicates the Doors Are Open

MODEL

[NEW]

E82

E88

E89

E90

2010-2020 BMW 328xi Sedan AWD (E90) L6-3.0L (N52K) Page 29

E91

E92

E93

Vehicles produced from February 28, 2010 to February 28, 2012

E70

E71

E72

Vehicles produced from August 31, 2009 to March 31, 2012

SITUATION

One or more of the following situations can occur:

1. While the vehicle is in motion, a CC (Check Control) message in the KOMBI (instrument cluster) indicates that the doors are open, even

though they are closed. In addition, a warning gong sometimes sounds, along with the interior lights turning on and off. This can affect all the

doors.

2. The battery is discharged due to the FRM3 (footwell module) constantly waking the vehicle.

These situations can occur intermittently. The following fault code memory entries may also be present in the FRM:

- 0x9CBC - short-circuit or break in circuit in front door contacts, and/or

- 0x9CBD - short-circuit or break in circuit in rear door contacts

CAUSE

A coding error in the FRM3 is causing incorrect door contact detection.

[NEW] PROCEDURE

1. Perform a vehicle test using ISTA/D (Integrated Service Technical Application, Diagnosis) and complete relevant test plans for any FRM fault

codes that are stored.

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery

voltage reading in the repair order comments section.

2. Perform the conversion "Activate threshold change door contact" with ISTA/P 2.46.0 or higher. The HO word "SWTK" will be added to the

VO.

Note:

After this conversion is added to the measures plan, finish the programming/coding procedure by accepting the measures plan and

following the instructions as indicated in ISTA/P.

Refer to CenterNet / Aftersales / Aftersales Business Development & Marketing Portal / Service Operations / Workshop Technology for

information about using ISTA/P.

2010-2020 BMW 328xi Sedan AWD (E90) L6-3.0L (N52K) Page 30
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