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2010-2020 BMW 328i Technical Service Bulletin # 650709 Date: 110401

2010-2020 BMW 328i Technical Service Bulletin # 650709 Date: 110401

Navigation System - Missing/Incorrect Road Map Data

SI B65 07 09

Audio, Navigation, Monitors, Alarms, SRS

April 2011

Technical Service

This Service Information bulletin replaces SI 65 07 09 dated August 2010.

[NEW] designates changes to this revision

SUBJECT

Navigation System Has Missing or Incorrect Road Map Data

MODEL

All models with option 609 (Navigation System Professional) and NAV road map from Tele Atlas(R)

SITUATION

The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:

^ Street name, house number or city is missing or incorrect

2010-2020 BMW 328i Sedan (E90) L6-3.0L (N52K) Page 183

^ Point Of Interest (P0I) is missing or incorrect

^ Map feature is missing or incorrect

^ Bridge

^ Roundabout/rotary

^ Housing development/estate

The route calculation has discrepancies for certain addresses, for instance:

^ Distance is incorrect

^ Travel time is incorrect

^ Changes regarding vehicle restrictions

^ Lane direction changes, dependent on time and day

^ One way streets

^ Highway exits

^ Toll roads

CORRECTION

The Tele Atlas(R) Road Map has incorrect or missing data.

INFORMATION

Do not replace parts!

This is not a hardware problem in the BMW navigation systems.

[NEW] Therefore, a road map error or missing data must be reported directly to Tele Atlas(R) by accessing the following link (for BMW

customers):

For a brief description on how to report a road map error or missing data, please refer to attachment A.

IMPORTANT:

^ The customer must have the latest available Tele Atlas(R) Road Map data before reporting an error. Road Map Error Reports on older Road Maps

will not be processed by Tele Atlas(R).

^ A valid email address should be provided so that Tele Atlas(R) can reply to customer feedback.

WARRANTY INFORMATION

For information only

ATTACHMENTS

2010-2020 BMW 328i Sedan (E90) L6-3.0L (N52K) Page 184

2010-2020 BMW 328i Sedan (E90) L6-3.0L (N52K) Page 185

2010-2020 BMW 328i Sedan (E90) L6-3.0L (N52K) Page 186
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