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Technical Service Bulletin # Mercedes Benz Truck GLK 350 LI82-70_P-0542264 Date: 130301

Technical Service Bulletin # Mercedes Benz Truck GLK 350 LI82-70_P-0542264 Date: 130301

Cell Phone/Voice Control - Interference/Background Noise

Mobile phone in general: The driver is sometimes poorly understood by the receiver, background noise is occasionally audible during a telephone

call

Topic number L182.70-P-054226

Version 4

Design group 82.70 Cellular telephone, voice control system (VCS)

Date 03-01-2013

Validity NTG 4:

Model 207, 212, 218 with code 512 (COMAND Online

with DVD changer) or code 526 (COMAND DVD without

navigation) or code 527 (COMAND Online) or code 528

(COMAND) with code 800 or code 801 without code 088

or 802 without code 088

NTG 4.5:

Model 166,172,176,204,231,246 with code 512 (COMAND

Online with DVD changer) or code 526 (COMAND

DVD without navigation) or code 527 (COMAND Online)

2011 Mercedes Benz Truck GLK 350 (204.956) V6-3.5L (272.991) Page 162

or code 528 (COMAND) with code 801 or 802 or 803

Model 207, 212, 218 with code 512 (COMAND Online

with DVD changer) or code 526 (COMAND DVD without

navigation) or code 527 (COMAND Online) or code 528

(COMAND) with code 801 with code 088 or 802 with code

088 or code 803

Reason for change Validity expanded to include GLK

Complaint:

During a telephone call the driver is poorly understood by the receiver or interference / background noise can be heard on the receiver during a call.

Note:

The customer frequently describes the interference noise / background noise as being similar to a "passing train".

Attachments

Cause:

Software in COMAND controller unit (A4013)

Remedy:

1. NTG 4:

Model 207, 212, 218 with code 512 (COMAND Online with DVD changer) or code 526 (COMAND DVD without navigation) or code 527

(COMAND Online) or code 528 (COMAND) with code 800 or code 801 without code 088 or 802 without code 088

Perform software update of COMAND controller unit (A4013) to software release 11/14 with subsequent SCN coding.

If the COMAND controller unit (A4013) already has the latest software release, SCN coding must be performed manually.

Note:

The remedy is available as of Xentry Diagnostics version 07/12.

2. NTG 4.5:

Model 166, 172, 176,204,231,246 with code 512 (COMAND Online with DVD changer) or code 526 (COMAND DVD without navigation) or

code 527 (COMAND Online) or code 528 (COMAND) with code 801 or 802 or 803

Model 207, 212, 218 with code 512 (COMAND Online with DVD changer) or code 526 (COMAND DVD without navigation) or code 527

(COMAND Online) or code 528 (COMAND) with code 801 with code 088 or 802 with code 088 or code 803

Perform software update of COMAND controller unit (A4013).

Note:

The remedy is available as of Xentry Diagnostics version 11/12.