Saturday, June 20, 2020

Technical Service Bulletin # Mercedes Benz Truck GLK 350 LI82-61_P-056044 Date: 130424

Technical Service Bulletin # Mercedes Benz Truck GLK 350 LI82-61_P-056044 Date: 130424

Navigation - Becker(R)MAP PILOT House Address Numbers Not Found

Becker MAP PILOT: House numbers are not found when addresses are entered via the Audio/COMAND controller

Topic number L182.61-P-056044

Version 1

Design group 82.61 Auto pilot system (APS), Audio 30 APS

Date 04-24-2013

Validity Model 117, 166, 172, 176, 204, 207, 212, 218, 242, 246

with Becker MAP PILOT (code 509) or preinstallation for

Becker MAP PILOT (code 508)

Reason for change

Complaint:

When addresses are entered as navigation destinations via the Audio/COMAND controller (A40/9), the house numbers are not found in some cases.

2011 Mercedes Benz Truck GLK 350 (204.956) V6-3.5L (272.991) Page 140

Only affects navigation modules (A2/30) with the following software releases:

1.) Interface software (Automotive Software) in navigation module (A2/30) prior to version 12/48.00 (A 166 902 11 05)

2.) Navigation software (PND software) in navigation module (A2/30) prior to version 2.5.26

Note:

If the same address is entered via voice input ("OneShot": town - street - house number), the address is found.

Cause:

Software in navigation module (A2/30).

Remedy:

Perform the following software updates in the navigation module (A2/30):

1.) Update interface software (Automotive Software) in navigation module (A2/30) to version 12/48.00 (A 166 902 11 05) (expected to be

available as of XENTRY Diagnostics Release 07/13) or higher using XENTRY Diagnostics.

2.) Update firmware in navigation module (A2/30) to version R26.3.0130 (available as of Week 12/13) or higher using Becker Content Manager.

3.) Update navigation software (PND software) in navigation module (A2/30) to version 2.5.26 (available as of Week 12/13) or higher using

Becker Content Manager.

Notes:

- The updates of the navigation software (PND software) including firmware must be performed using the current Becker Content Manager.

The checks for updates on launching the Becker Content Manager must be activated in the "Settings" menu (see attachment). To update the

navigation software, it may be necessary to perform a free-of-charge update of the map data at the same time. Detailed information can be

found at www.beckermappilot.com. The update process can take up to several hours depending on your Internet connection.

- As a remedy until the software becomes available, voice input can be used to enter the address and set it as a destination.

2011 Mercedes Benz Truck GLK 350 (204.956) V6-3.5L (272.991) Page 141

2011 Mercedes Benz Truck GLK 350 (204.956) V6-3.5L (272.991) Page 142